Shipping Information & Returns Policy

Shipping Information

All orders received before noon Monday to Friday will be dispatched same day. Orders placed on Saturdays, Sundays, or bank holidays will be dispatched the next working day. We send all our parcels with Royal Mail.

UK Delivery: 

£2.50 or FREE for orders over £25

Your order will be sent by Royal Mail 2nd class, delivery takes between 3-5 working days.

Delivery Outside of the UK:

If you live outside the UK, or wish to send gifts outside the UK -

£0 - £4.50  = £2.50 postage

£4.51 to £12.00 = £4.00 postage

£12.01 to £25 = £10.00 postage

£25.01 to £50 = £15 postage

£50.01 to £100 = £25.00 postage

£100 and above = £40.00 postage

Standard delivery to most European countries takes between 3-7 working days, and the rest of the world takes between 10-20 working days.

GIFTS

If you are purchasing as a gift please let us know and we can include a message and send directly to your recipient without a receipt.

CLICK AND COLLECT

You can also place your order on the website and collect from Island Blue Tobermory during opening hours.

Our Returns Policy

All discrepancies and damaged goods must be reported in writing within 5 days of receiving your order.

Items are valid for return for a length of 30 days after receiving your order.

Please note: If the products you wish to return are faulty or damaged we will cover the cost of postage to return these to us. However for items being returned for any other reason it is the responsibility of the customer to cover postage costs.

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